Frequently Asked Questions
Everything you need to know about shopping with The Blue Space
What are your standard shipping times?
We typically process orders within 1-2 business days. Delivery times range from 3-7 business days depending on your location and the size of the items ordered.
What is your return policy?
We offer a 30-day return policy for most unused items in their original packaging. Please note that certain custom-made or clearance products may be final sale.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we primary ship within the continental United States. For international inquiries, please contact our support team to see if a custom shipping quote is available for your region.
What should I do if my item arrives damaged?
Please inspect your package upon arrival. If you notice any damage, contact our customer service team within 48 hours with photos of the product and packaging so we can arrange a replacement.